Support
Shipping.
Every Saraz order ships free, tracked, and insured — here's what to expect after checkout.
Processing time
Orders placed before 2pm on a business day ship the same day. Everything else ships the next business day.
Delivery estimates
Domestic orders arrive in 2–4 business days. International orders typically arrive in 5–10 business days, depending on customs.
Tracking
You'll receive a tracking link by email as soon as your order leaves the studio. No account required.
Duties & taxes
For most regions, duties and taxes are calculated and included at checkout — no surprise charges on delivery.