Support
Returns.
If something isn't right, we want it back — no restocking fee, no hard feelings.
30-day window
Return any unused item within 30 days of delivery for a full refund to your original payment method.
How it works
Email studio@sarazaudio.com with your order number. We'll send a prepaid label — no need to box-hunt.
Condition
Items should be in their original packaging with all accessories included. Lightly worn or tested items are fine.
Refund timing
Refunds are issued within 3–5 business days of us receiving your return.